Privacy Policy

Last Updated: August 26, 2026

Ventora Business Solutions Ltd (“Ventora”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website or purchasing our services.

This Privacy Policy explains what information we may collect, how we use it and the choices available to you.

1. Information We Collect

Depending on how you interact with our website and services, we may collect:

  • Name

  • Email address

  • Telephone number

  • Company or business name

  • Billing and transaction information

  • Project requirements and communications

  • Information submitted through contact forms

  • Information provided when requesting a quotation

  • Technical information such as IP address, browser type and device information

  • Website usage information collected through cookies and similar technologies

We only request information that is reasonably necessary for the relevant purpose.

2. How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests

  • Provide quotations

  • Deliver purchased services

  • Communicate about projects and orders

  • Process payments

  • Provide customer support

  • Maintain and improve our website

  • Prevent fraud, abuse and security incidents

  • Comply with legal and regulatory obligations

  • Send marketing communications where permitted by law and where appropriate consent has been obtained

3. Payment Information

Payments may be processed through third-party payment providers.

Where a third-party payment processor handles your payment, your payment details may be processed directly by that provider according to its own privacy policy and terms.

Ventora does not need to store your complete payment card details to provide our services.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and support analytics or marketing activities.

You may be able to control or disable cookies through your browser settings. Some website functionality may be affected if certain cookies are disabled.

5. Third-Party Services

We may use trusted third-party providers for services such as:

  • Website hosting

  • Analytics

  • Payment processing

  • Communication

  • Email delivery

  • Marketing

  • Customer support

  • Website security

  • External APIs and software platforms

These providers may process personal information as necessary to provide their services.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling contractual, accounting, legal and regulatory requirements.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion where legally applicable

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request information about how your personal data is processed

To exercise an applicable privacy right, contact us using the details below.

9. Children’s Privacy

Our website and services are not intentionally directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

10. International Data Transfers

Because we may work with customers and service providers internationally, personal information may be processed or stored in countries outside the country in which you reside.

Where required, appropriate safeguards will be used in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated “Last Updated” date.

12. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

Ventora Business Solutions Ltd
Email: info@ventorabusinesssolutions.com